We have confirmed and are investigating an issue where players may be unable to claim the Mega Stone reward in Ranked Battles, even after reaching the rank required to receive it.

We apologize for the inconvenience caused to everyone enjoying the game. For those who have not been able to receive a Mega Stone reward they would have earned otherwise, we plan to implement measures for obtaining it in the future.

Once investigations have been completed, we will provide details regarding corrective actions.